At acejili, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on the acejili platform.
Last Updated: January 1, 2026Scope of This Policy: This Privacy Policy applies to all personal data collected by acejili ("acejili," "we," "us," or "our") through the acejili website at acejili.app, our mobile applications, customer support channels, and any other services we provide (collectively, the "acejili Platform"). By registering an account or using the acejili Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy is to be read alongside our Terms & Conditions.
acejili is committed to protecting the privacy and personal data of all players and visitors who interact with the acejili Platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Privacy Policy has been prepared in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as internationally recognized data protection principles.
As a personal information controller under Philippine law, acejili determines the purposes and means of processing your personal data. We are committed to processing your data lawfully, fairly, and transparently, and to implementing appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.
This Privacy Policy covers all personal data we collect from players in the Philippines and elsewhere, including players from Manila, Cebu, Davao, Quezon City, Makati, and all other regions. If you have any questions about how acejili handles your data, please refer to the Contact section at the end of this Policy.
acejili collects various categories of personal data depending on how you interact with the acejili Platform. The categories of data we may collect include:
Sensitive Personal Information: Under the Philippine Data Privacy Act, certain categories of data are classified as sensitive personal information and require a higher level of protection. Where acejili collects sensitive personal information (such as government ID numbers), we apply additional safeguards and process such data only to the extent strictly necessary for legal compliance and platform security.
acejili collects personal data through the following means:
acejili uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Identity verification (KYC) | Identity documents, selfie, address proof |
| Processing deposits and withdrawals | Financial data, transaction history |
| Fraud prevention and AML compliance | Identity, financial, and technical data |
| Providing customer support | Communications and account data |
| Personalizing your gaming experience | Usage and preference data |
| Sending promotional communications (with consent) | Contact and preference data |
| Responsible gaming monitoring | Usage, financial, and behavioral data |
| Legal and regulatory compliance | All categories as required by law |
| Platform security and integrity | Technical and usage data |
acejili processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:
acejili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom acejili shares personal data are required to process such data in accordance with applicable data protection laws and acejili's data processing standards. We do not permit third-party service providers to use your data for their own purposes beyond the scope of the services they provide to acejili.
The acejili Platform uses cookies and similar tracking technologies to enhance your experience, analyze platform usage, and support security functions. Cookies are small text files stored on your device when you visit the acejili website.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling strictly necessary cookies may prevent you from accessing certain features of the acejili Platform, including logging in to your account. For analytics and functional cookies, you may opt out through the cookie preference settings available on the acejili Platform.
Note on Tracking: acejili does not use cross-site tracking technologies to follow your activity on third-party websites. Our tracking technologies are limited to the acejili Platform and are used solely for the purposes described in this Policy.
acejili retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC verification documents | Duration of account plus 5 years after closure |
| Financial transaction records | Minimum 5 years as required by AML regulations |
| Customer support communications | 3 years from the date of last interaction |
| Technical and usage logs | Up to 12 months from collection |
| Marketing preference records | Until consent is withdrawn plus 1 year |
After the applicable retention period expires, acejili will securely delete or anonymize your personal data in accordance with our data disposal procedures. In some cases, data may be retained for longer periods where required by a court order, regulatory investigation, or other legal obligation.
acejili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:
While acejili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play an important role in keeping your data safe by maintaining a strong, unique password for your acejili account and never sharing your login credentials with anyone.
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, acejili will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the requirements of the Philippine Data Privacy Act of 2012.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by acejili:
To exercise any of these rights, please contact acejili's Data Protection Officer using the contact details provided in Section 14 of this Policy. acejili will respond to all verified requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request to protect against unauthorized access to your data.
The acejili Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. acejili does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account or use the acejili Platform in any way.
If acejili becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has provided personal data to acejili, please contact us immediately using the details in Section 14 so that we can take appropriate action.
acejili conducts age verification checks during the registration process and at any point during a player's use of the Platform. We reserve the right to request documentary proof of age at any time and to suspend accounts pending age verification.
The acejili Platform may contain references to third-party payment services such as GCash and PayMaya. When you use these payment services, you will be subject to their own privacy policies and terms of service, which are separate from this Privacy Policy. acejili is not responsible for the privacy practices of third-party services and encourages you to review their privacy policies before providing any personal data to them.
acejili does not control the content or privacy practices of any third-party services and accepts no liability for any loss or damage that may arise from your use of such services. Any personal data you provide directly to a third-party payment provider is governed by that provider's privacy policy, not this one.
acejili reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the features of the acejili Platform. When material changes are made, acejili will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Privacy Policy indicates when the most recent changes were made. We encourage you to review this Policy periodically to stay informed about how acejili protects your personal data. Your continued use of the acejili Platform following the posting of any changes constitutes your acknowledgment of the updated Policy.
If any changes to this Privacy Policy materially affect how acejili processes your personal data in a way that requires your consent, we will seek your explicit consent before applying those changes to your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way acejili processes your personal data, please contact our Data Protection Officer (DPO) through the following channels:
You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.
National Privacy Commission (NPC): 3rd Floor, Core G, DICT Building, C.P. Garcia Ave., Diliman, Quezon City, Philippines. The NPC handles complaints and inquiries related to data privacy rights under Republic Act No. 10173.
Six ways acejili keeps your personal data safe and your privacy protected
Every piece of data you send to acejili is protected by bank-grade 256-bit SSL encryption. Your personal details, financial information, and login credentials are always transmitted securely.
acejili will never sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate the acejili Platform and comply with legal obligations.
acejili's data practices are fully aligned with the Philippine Data Privacy Act of 2012 (RA 10173). We respect your rights as a data subject and honor all requests within the required timeframes.
You have the right to access, correct, delete, and port your personal data at any time. acejili makes it straightforward to exercise your data rights by contacting our dedicated Data Protection Officer.
Your identity documents are handled with the highest level of care. KYC data is encrypted, access-controlled, and retained only for the minimum period required by Philippine AML regulations.
In the unlikely event of a data breach, acejili will notify the NPC within 72 hours and inform affected players promptly, in full compliance with the Data Privacy Act of 2012 notification requirements.
Your privacy is protected every step of the way at acejili. Join thousands of Filipino players who trust acejili for safe, secure, and fair online casino gaming. Sign up today and claim your welcome bonus.
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